I received this review the other day on www.ReviewResorts.com. I did NOT publish this review on this Mexico hotel for a couple reasons. Primarily because the author did not put input their contact information. However, it was disturbing in many ways because it fits a pattern of others I received. I will publish it here for you – So you can beware.
“Please beware of the fraudulent timeshare sales practices at this resort. There are numerous complaints on this company all over the internet. XXXXX Resort sales reps go far beyond the usual exaggeration and embellishment at timeshare resorts. XXXXX Resort sales staff outright lie and deceive unsuspecting buyers. Take heed and stay away from this unscrupulous company. In my experience, XXXXX Resort agreed to trade-in a timeshare I owned at another resort to offset the price of an upgrade from a studio unit to a one bedroom. When questioned about the why the trade-in was not listed in the upgrade documents, I was told that it would be in a separate document and would be provided shortly by fax. I told them that my upgrade was based on that trade-in. Although they later put the supposed trade-in confirmation in my sales folder, it was not correct. After returning home, I found that the document referred to listing the timeshare for rental or resale instead of confirming the purchase by XXXXX Resort. There had been no mention of listing the property for rental or resale in my discussion with the sales rep. The only discussion was related to the trade-in to XXXXX Resort. I thought it might be a clerical mistake at first, but soon realized this was fraud when XXXXX Resort pretended to know nothing of the trade-in. I also discovered that there are many, many other victims of the XXXXX Resort timeshare scams. You can find a multitude of posts by doing a Google search of XXXXX Resort combined with scam, fraud, and lies. It is amazing that they have been able to perpetrate these fraudulent practices for so long.”
The old adage of “Let the buyer beware” comes to mind. In this economic recession, I am sure that there will quite a few hotel managers looking to exploit time-share sales for more revenue. Be careful – Now is NOT the time to buy Time-shares.